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Joevel Rivera: CPA-turned-techie wants to bring SKY ‘over the top’

Published on Tuesday, 10 July 2018 11:35 | Hits: 13266
Twitter

Joevel RiveraJoevel RiveraJose Joevel Rivera, vice president and head of Research and Product Development (RPD) at SKY Cable Corporation, was the award-winning head of MIS (Management Information Services) for Eastern Telecommunications Philippines Inc. when he was recruited in 2003 to head Product Development and Management for Bayan Telecommunications Inc.

With synergy initiatives in full swing beginning in 2010, Rivera was invited to concurrently head Product Development for SKY, until Globe Telecom Inc. bought Bayan in 2013.

But he wasn’t always working for telephone companies. The certified public accountant worked for nine years at SGV & Company Inc., first as an auditor, then after finishing computer training, as an IT (information technology) consultant. His last project for SGV was probably the forerunner of BPO (business process outsourcing) services, where a system developed in Chicago was programmed completely in Manila for an SGV client.

Support of RPD team

Fast forward to the present, Rivera has to manage the expectations of different groups that require the support of the RPD team.

“We want to do so many things at the same time. But ours is a small team supporting them, with meager resources. At the same time, we don’t want to be behind competition in terms of technology. We have to prioritize which to invest in first,” he says.

While SKY may not be a leader in broadband, Rivera says, “in areas where we operate, we want to be better than Globe or PLDT. We would like to be able to support the requirements of the business in terms of being ahead with products and technology.”

This is why his team is finding ways to make SKY’s cable service more exciting to users.

“One may look at cable as legacy (old) but with more apps (applications) in the (digital) boxes, we hope this 

would make it more interesting to use our service and encourage subscribers to spend on it. We also want to be at the forefront of OTT (overthe-top), which seems to be a very big growth opportunity for SKY. ABS-CBN, in particular, gives us some strategic advantage in the OTT space because of the content they provide.”

Lopez Group culture

Asked why he opted to stay with SKY when Globe bought Bayan, he said he liked the Lopez Group culture that he experienced in both Bayan and SKY.

“I like working like a family. I like that we do what we do not because we need to earn, but because we want to contribute to the success of the company. I like that the leader of the company treats you well and looks after you,” says Rivera, whose work ethic is well known being almost always first to get to the office in the morning, and still being last to leave in the evening.

“I make sure I don’t leave things behind. I want to be on top of things, especially now that slowly, things we have been doing in SKY are taking shape and we hope we can contribute to the success of the company in terms of competing with the big telcos.”

Among the Lopez Values, he believes his team will benefit most from practicing business excellence, integrity and a pioneering entrepreneurial spirit.

Like a family

“Business excellence is something I have developed in me throughout the years I have worked in different companies. Integrity has always been very important. I know that we work like a family in the Lopez Group and it is important that in all things we do, we have integrity, especially in dealing with other employees, customers, vendors and partners. I have developed the entrepreneurial spirit while in the Lopez Group. Seeing how they make decisions, develop strategies, it’s very entrepreneurial how these are crafted. Especially with (ABS-CBN president and CEO) Carlo (Katigbak), he wants us to develop, to make decisions that help the company in any way we can, particularly in how we treat customers, which is number one among SKY values (customer-centricity).”

His message to LopezLink readers?

“First, I’d like to thank the Lopez Group and the Lopez family for being there. Despite the challenges that 

we are facing, we continue to survive and put priority on our customers and those we serve. Second, may I ask our fellow Kapamilya to look at what SKY is offering on the market and to tell us frankly if they are happy with our service, as well as areas we can improve on. Finally, while we work hard, don’t forget to balance that with family and health,” says Rivera, who targets to make 15,000 steps daily. (Story/Photos by: Carla Paras-Sison)

More Filipinos receive Kapamilya love from ‘Pantawid ng Pag-ibig’

Published on Thursday, 20 August 2020 | Hits:370

More Filipinos receive Kapamilya love from ‘Pantawid ng Pag-ibig’

Kapamilya love reached more Filipinos as ABS-CBN Foundation Inc.’s (AFI) “Pantawid ng Pag-ibig: Isang Daan, Isang Pamilya” campaign distributed food packs and ligtas bags outside Metro Manila for those greatly

Mayors express gratitude wellness. to ABS-CBN, AFI

Published on Thursday, 18 June 2020 | Hits:382

Local government units (LGUs) found it challenging to quickly provide relief to families affected by the quarantine. That is why several mayors in Metro Manila and nearby provinces have expressed

‘Pantawid ng Pag-ibig’ gears up for 2nd phase

Published on Thursday, 18 June 2020 | Hits:339

‘Pantawid ng Pag-ibig’ gears up for 2nd phase

As Filipino families continue to struggle with the loss of jobs, ABS-CBN Foundation Inc. (AFI) moves to the second phase of the “Pantawid ng Pagibig” campaign with the aim of

Over 600,000 families to benefit as ‘Pantawid ng Pag-ibig’ raises P350M

Published on Tuesday, 19 May 2020 | Hits:412

Over 600,000 families to benefit as ‘Pantawid ng Pag-ibig’ raises P350M

The “Pantawid ng Pag-ibig” campaign of ABS-CBN and ABS-CBN Foundation Inc. (AFI) has raised P350 million in cash donations and pledges for the benefit of over 600,000 families in Metro

ABS-CBN reaches out to evacuees via ‘Tulong-Tulong sa Taal’

Published on Thursday, 06 February 2020 | Hits:356

ABS-CBN reaches out to evacuees via ‘Tulong-Tulong sa Taal’

NO evacuee will be left behind. This is the promise of ABSCBN as it launches the “Tulong-Tulong sa Taal” campaign, which aims to unite the nation in helping Filipinos affected

ABS-CBN Foundation Europe to hold telethon for London Grenfell Tower fire victims

Published on Friday, 23 June 2017 | Hits:3953

ABS-CBN Foundation Europe to hold telethon for London Grenfell Tower fire victims

ABS-CBN Foundation Europe CIO joins public and private support for the victims of the massive fire that hit the 24-storey residential London Grenfell Tower in West London on June 14

Donate to Operation Sagip Surigao to help earthquake victims

Published on Friday, 17 February 2017 | Hits:4281

Donate to Operation Sagip Surigao to help earthquake victims

A state of calamity has been declared by the Mayor of Surigao City. Relief and rescue operations are underway for the barangays that have been affected.

Bulusan workers turn to backyard farming for steady food supply

Published on Tuesday, 19 May 2020 | Hits:992

Bulusan workers turn to backyard farming for steady food supply

The Rural Workers Association of San Rafael (RWASR) based in Bulusan, Sorsogon, which runs Nasipit Eco-Agri Farm, has a simple message for their fellow Filipinos: “There is no problem we

‘Ligtas Pilipinas’ helps educate Filipinos on COVID-19

Published on Thursday, 16 April 2020 | Hits:930

‘Ligtas Pilipinas’ helps educate Filipinos on COVID-19

ABS-CBN helps arm Filipinos with relevant information to stop the spread of disease through its “Ligtas Pilipinas sa COVID-19” campaign on radio, TV and online.

ABS-CBN delivers protective gear, food to health workers

Published on Thursday, 16 April 2020 | Hits:1093

ABS-CBN delivers protective gear, food to health workers

HELP came through for health workers in East Avenue Medical Center after ABS-CBN delivered masks and other protective gear and snacks to show support and Kapamilya love to those leading

‘G Diaries’ bags academic excellence awards

Published on Monday, 09 March 2020 | Hits:778

‘G Diaries’ bags academic excellence awards

“Maraming, maraming salamat po sa award na ipinagkaloob ninyo sa amin. Alay namin ito sa kapatid kong si Gina Lopez,” said “G Diaries” host and Bantay Bata 163 executive director

Finally home

Published on Monday, 09 March 2020 | Hits:794

Finally home

She could hardly contain her joy and excitement when she saw her son walking towards her. She welcomed him with tight hugs and happy tears as a loving mother would

ALKFI renames building in honor of Gina Lopez

Published on Monday, 09 March 2020 | Hits:600

ALKFI renames building in honor of Gina Lopez

ABS-CBN Lingkod Kapamilya Foundation Inc. (ALKFI) renamed its building Gina Lopez Building in honor of its late chairperson and founder of ALKFI programs Bantay Bata 163 and Bantay Kalikasan.

Fighting child malnutrition with Alaska Milk

Published on Thursday, 06 February 2020 | Hits:775

Fighting child malnutrition with Alaska Milk

ACCORDING to UNICEF, 95 children in the Philippines die every day because of malnutrition. This is one of the reasons Alaska Milk Corporation supports the advocacy of ABS-CBN Lingkod Kapamilya

Bantay Bata, Globe activate #163 helpline for free

Published on Monday, 16 December 2019 | Hits:1257

Bantay Bata, Globe activate #163 helpline for free

IN 2015, Unicef and the Council for the Welfare of Children conducted the National Baseline Study on Violence Against Children in the Philippines, which indicated that eight out of 10

For the Love of Children

Published on Friday, 05 January 2018 | Hits:1274

For the Love of Children

  For the Love of Children For the Love of Children   These children live everyday making ends meet without losing hope that a better future awaits them. Together, let’s keep their hopes alive

New World Hotels & Resorts Hold Run & Raise 2018

Published on Wednesday, 20 December 2017 | Hits:1590

New World Hotels & Resorts Hold Run & Raise 2018

New World Hotels and Resorts gears up for another exciting edition of Run & Raise in 2018. Now on its fourth year, Run & Raise 4 will be held at

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Which ‘Bagani’ is your spirit animal?

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"Biggest Loser Doubles" opens camp, reveals Top 10 pairs

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Bayan Academy Calendar

BAYAN Academy offers the following certificate training courses this month:

June 18-19: Market Research

June 25-26: Human Resource Management For rates, call Carol Arcaya at 426-3140. Bayan Academy reserves the right to change course dates.

 

June 18-19:

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